Event Management Company - Manchester.

Serving clients across the UK

0161 428 1115

Bookings, Registration & Attendee Management

What’s involved

How you handle booking and registration sets the scene for the event. Make experiences easy for participants, and you’re off to a good start. Make processes efficient, and you save time and stress all round.

Pre-event, delegate management involves collecting information from delegates, keeping accurate records, dealing with queries, and providing venues and other suppliers with comprehensive lists of names and numbers. DIY systems quickly become unwieldy, as emails go back and forward, spreadsheets grow larger, and lists get longer. You can find yourself forced to spend hours cross-checking and recounting to make sure the information is correct.

On-site, it’s important to welcome people with a smooth registration process. There’s a lot to think about. What will you be giving people on arrival? How can you avoid queues?

How we help

We provide a full registration/booking and delegate management service. Our starting point is to set your event up in our tried-and-tested online booking software, complete with your own branding. Configuring the system to handle different ticket types, multiple session options and more, we give participants a fuss-free way to book. Your organisation looks professional, and you can see exactly how sales are going at the click of a mouse. The software also handles credit card payments, making payment simple and straightforward.

Once booked, people get online confirmations and regular reminders. These help generate excitement and minimise drop-out rates. Attendees can download materials, so there’s no need to post or email documents.

Alongside the online booking site, we can provide extra support through a dedicated phone booking/help line.

As the event approaches, we provide all the necessary lists and numbers to the venue and liaise with them over particular requirements. We print name badges, and plan arrival logistics to ensure people can get into the event without delay and you can start the programme on time. On the day, we set up and man registration and information desks, welcoming participants with a smile and making sure they have everything they need.

Although we’re a Manchester event organiser, we provide delegate management throughout Cheshire, Merseyside, Yorkshire, Wales the north West and all over the UK and Europe.